New Bern Phone Directory
The New Bern phone directory provides contact numbers for city offices, departments, and public services in Craven County. New Bern is one of the oldest cities in North Carolina and serves as the county seat of Craven County. Use the New Bern phone directory to reach city hall, the police department, development services, and the board of aldermen. Each office has a direct line for fast service. The phone directory for New Bern covers all city-level contacts and helps you find the right person on the first call.
New Bern Quick Facts
New Bern City Hall Phone Numbers
New Bern City Hall is at 303 Middle Street, New Bern, NC 28560. The City Clerk's office takes public records requests. Call 252-639-7506 for the clerk.
The City Clerk in New Bern maintains records from the board of aldermen meetings. Agendas, minutes, and meeting packets are kept on file. You can submit a records request online, by mail, or in person at City Hall. New Bern provides a tracking number for each request so you can follow its progress. The phone directory for the New Bern clerk is a good place to start for any city document. Staff can also direct you to the right department when your request goes past what the clerk handles. Copy fees may apply for certain records.
| Office | City of New Bern City Clerk |
|---|---|
| Address | 303 Middle Street New Bern, NC 28560 |
| Phone | 252-639-7506 |
New Bern has a board of aldermen instead of a city council. The Board of Aldermen meets on a regular schedule. Meeting records, committee notes, and public comments are all public. Contact 252-639-7506 for meeting details or to request copies.
New Bern Police Department Phone Directory
The New Bern Police Department is at 601 Queen Street. The non-emergency number is 252-633-2020. Call 911 for emergencies.
Police records in New Bern include incident reports, arrest records, and accident reports. You can request these online or in person at the police station. The department shares crime data with the public each year. Criminal history records are available through the records division. Under N.C.G.S. 132-1.4, active investigation files are not open to the public. Arrest reports and incident reports remain available in New Bern. The phone directory for the New Bern police department lists the records clerk as the contact for all non-emergency record requests. Fees apply for copies.
The New Bern Police Department works closely with Craven County law enforcement on cases that cross city lines. If a record involves a joint investigation, the records clerk can tell you which agency holds the file you need.
Note: Police report processing times may vary based on the type and age of the record.
Phone Directory and Public Records in New Bern
North Carolina public records law covers all city offices in New Bern. Under N.C.G.S. 132-1, public records include documents, digital files, and photos created by government offices. The New Bern phone directory connects you with the local offices that hold these files.
For state-level contacts, the NC state agency directory has phone numbers for over 100 departments. The NC Department of Natural and Cultural Resources at 919-814-6800 is especially relevant for New Bern, given the city's deep historical roots. New Bern was the first colonial capital of North Carolina and has many historic sites.
The Department of Natural and Cultural Resources oversees historic sites, state parks, and archives across North Carolina. New Bern residents with questions about historic preservation, landmark records, or cultural resources can contact this office. The state archives in Raleigh also hold historical documents related to New Bern dating back to the colonial period.
New Bern Development Services Directory
The New Bern Development Services department handles building permits, zoning, and inspections. Call 252-639-7584 to reach the staff.
If you need to check on a building permit or look up zoning for a property in New Bern, development services is the right contact. They keep records on development plans, site plans, and code enforcement actions. GIS mapping is available on the city website. These tools show parcel data, land use, and zoning across New Bern. The phone directory for development services can save you a trip to City Hall when all you need is a quick answer about a permit or inspection status.
For vital records like birth and death certificates, the NC Division of Public Health handles requests statewide. New Bern residents can mail requests to the Vital Records Section at 1903 Mail Service Center, Raleigh, NC 27699-1903. The NC Secretary of State at 919-814-5400 manages all business filings. Court records for Craven County are searchable through the NC eCourts portal.
Note: Development services staff can help with historic district building questions that are unique to New Bern.
How to Use the New Bern Phone Directory
Start with the main city number at 252-639-7506. Town staff will transfer you or give you a direct line. Most offices answer during weekday business hours.
The New Bern phone directory is available on the city website as well. Each department page lists its own number, address, and hours. For records beyond the city level, contact Craven County offices in downtown New Bern. The city and county buildings are close to each other, which makes it easy to handle both types of requests on one trip.
- City Clerk: 252-639-7506
- Police non-emergency: 252-633-2020
- Development Services: 252-639-7584
- Board of Aldermen: 252-639-7506
- Emergency: 911
N.C.G.S. 132-6 requires that public records be open for inspection at reasonable times. This right applies to all city records in New Bern. If a department denies access, they must cite the specific law that allows the exemption. The NC General Statutes outline all public records rules for the state.
Craven County Phone Directory
New Bern is in Craven County and serves as the county seat. County offices handle records beyond the city level, including property deeds, tax records, court files, and vital records. For the full list of Craven County department contacts and phone numbers, visit the Craven County phone directory page.