Matthews Phone Directory
The Matthews phone directory covers town departments, public safety offices, and government contacts in Mecklenburg County. Matthews is a town southeast of Charlotte with a strong sense of community and a growing population. The Matthews phone directory gives you direct numbers for the town clerk, police department, planning office, and board of commissioners. Each listing connects you with the right staff so you can handle your question or request without being passed around. Use the phone directory for Matthews to find any town-level contact you need.
Matthews Quick Facts
Matthews Town Hall Phone Directory
Matthews Town Hall is at 232 Matthews Station Street, Matthews, NC 28105. The Town Clerk's office handles public records requests. Call 704-847-4411 to reach the clerk.
The clerk maintains records from the board of commissioners meetings in Matthews. Agendas, minutes, and meeting packets are archived and posted online. You can submit records requests by mail, online, or in person at Town Hall. Matthews gives each request a tracking number so you can check on it any time. The Matthews phone directory for the clerk office is where most people start when they need a town document or want to know which department to call. Staff are helpful and can point you in the right direction. Fees may apply for copies depending on the format and number of pages.
| Office | Town of Matthews Town Clerk |
|---|---|
| Address | 232 Matthews Station Street Matthews, NC 28105 |
| Phone | 704-847-4411 |
The Matthews Board of Commissioners meets on a regular basis. Public comment records and committee notes are on file. Call 704-847-4411 for meeting dates or copies of past actions.
Note: Town Hall hours may be reduced on state holidays, so call ahead to confirm.
Phone Directory for Matthews Police
The Matthews Police Department is at 1201 Crews Road. The non-emergency number is 704-847-4162. For emergencies, dial 911.
Police records in Matthews include incident reports, arrest logs, and accident reports. You can request copies online or in person. The department publishes crime data each year and keeps statistics on file. Criminal history records are available through the records division. Under N.C.G.S. 132-1.4, active investigation files are exempt from public view. Arrest reports and basic incident reports are still open to the public in Matthews. Fees apply for copies, and the cost depends on the type of record. The Matthews phone directory for police records connects you to the records clerk for all non-emergency requests.
Matthews has a well-staffed police department for a town its size. The records division processes requests promptly. Call the non-emergency line to find out what you need and how to get it.
Matthews Phone Directory and State Resources
North Carolina public records law applies to all town offices in Matthews. Under N.C.G.S. 132-1, government records are open to the public. The Matthews phone directory covers local contacts, but state agencies also serve Mecklenburg County residents.
The NC state government directory has phone numbers for over 100 agencies. Key state contacts for Matthews residents include the Department of Public Safety at 919-710-8885 and the Department of Health and Human Services at 919-855-4800. The State Bureau of Investigation at 919-662-4500 is the central source for criminal history records in North Carolina.
These state-level numbers add to the Matthews phone directory by covering services that go beyond the town. For court records in Mecklenburg County, the NC eCourts portal lets you search case information from Matthews without visiting the courthouse in Charlotte. Business records are handled by the NC Secretary of State at 919-814-5400.
Matthews Planning Department Directory
The Matthews Planning Department manages building permits, zoning, and inspections. Call 704-847-4414 to reach the planning office.
If you need to check a building permit or look up zoning for a property in Matthews, planning is the place to call. They keep records on development plans, site plans, and code enforcement cases. GIS mapping is available on the town website. These maps show parcel data, land use, and zoning districts across Matthews. The phone directory for the Matthews planning department can save a trip when you just need a quick answer about a project, permit, or inspection.
The NC Judicial Branch keeps court records for Mecklenburg County, which includes Matthews. You can search case files through the eCourts portal. For questions about public records law, the NC General Statutes outline all rules under Chapter 132. N.C.G.S. 132-6.2 allows agencies to charge fees for copies, but the cost cannot go past the actual price of making them.
Note: Planning staff can explain the permit process over the phone before you come in to file.
How to Use the Matthews Phone Directory
Start by calling the main town number at 704-847-4411. Staff will help you find the right department or give you a direct number.
The Matthews phone directory is also on the town website. Each department page lists its own contact information and hours. For records beyond the town level, contact Mecklenburg County offices in Charlotte. The county handles property deeds, court records, tax files, and vital records that Matthews does not keep on its own.
- Town Clerk: 704-847-4411
- Police non-emergency: 704-847-4162
- Planning Department: 704-847-4414
- Board of Commissioners: 704-847-4411
- Emergency: 911
Matthews is part of Mecklenburg County. The county seat is Charlotte. Both town and county offices are easy to reach from Matthews. Under N.C.G.S. 132-6, anyone who holds public records must allow inspection at reasonable times. This law protects your right to view records in Matthews and across all of North Carolina.
Mecklenburg County Phone Directory
Matthews is in Mecklenburg County. The county seat is Charlotte. County offices handle records beyond the town level, including property deeds, court files, vital records, and tax information. For a full list of Mecklenburg County contacts, visit the Mecklenburg County phone directory page.